Skip to main content

Superior
​Customer
​Service.
​Lasting Experiences.

Zoho Desk offers a comprehensive solution to streamline customer service operations, enhance agent efficiency, and cultivate enduring customer experiences.

Who says customer 
​service is tough?

Overview

This video will give you an overview of the features and benefits of Zoho Desk, so you can get started with your next project today.

Happier customers

Deliver happiness to your customers and get them to adore you! Desk helps you be more accessible to your customers, provide them with quick resolutions, and make doing business with you convenient.

OmniChannel
Self service
Sentiment Analysis
Service legal agreements

Empowered agents

Ace customer service at every stage of the customer journey and delight your customers every single day. Desk empowers agents with powerful tools and helpful context, so they remain productive, confident, and organized ensuring .

Contextual Support
Work Modes
Artificial Intelligence
Advanced Response Editor

Healthier businesses

Build long-term customer relationships for a stronger, more sustainable, and

healthier business. Desk helps you keep track of your customers, understand their

needs, and consistently deliver value

Built-in-analytics
Happiness Ratings
Workflow Automation
Predictive intelligence

Great customer service for every business size​

Zoho's broader objective is to make quality tech available, accessible, and affordable to all. In doing so, Zoho Desk meets the needs of organizations of all sizes.

Fully Mobile

Help customers even when you're away from your desk. With Zoho Desk's mobile apps for Android and iOS, you can close tickets on the go and get a bird's eye view of your customer service health at a glance.